Download Failed Solutions
What to do when a download starts but doesn't finish successfully.
A download that fails partway through — rather than never starting at all — usually points to a connection interruption or a temporary server issue, and is generally easy to resolve.
Step 1: Check the File You Got
Look at the partially-downloaded file's size — if it's dramatically smaller than expected for the video's length, the download was cut off, not corrupted in a more serious way. Delete it and try again.
Step 2: Confirm Your Connection Stayed Stable
Interruptions during a download are commonly caused by:
- Switching between Wi-Fi and cellular mid-download.
- Your device going to sleep before the download finished.
- A brief network drop.
Keep your device awake and on a stable connection for the duration of the download and try again.
Step 3: Retry With a Fresh Link
Occasionally re-copying the link fresh from the TikTok app (rather than reusing an old pasted one) resolves an issue if the video's underlying reference changed for any reason.
Step 4: Try a Different Network
If failures are consistent on one specific network (a restrictive work/school Wi-Fi, for example), try a different connection, like your phone's cellular data, as a test.
Step 5: Try a Different Browser
Rule out a browser-specific glitch by testing the same link in a different browser — see our browser troubleshooting guide.
If failures persist across networks and browsers for a specific video, double check it's still public and downloadable at all — see our private video limitations guide.
Try again at savetiktok.sbs once you've confirmed a stable connection.
Frequently Asked Questions
What usually causes a download to fail partway through?
Most commonly a connection interruption — switching networks, the device sleeping, or a brief signal drop during the download.
Should I keep a partially downloaded file?
No — delete it and start the download again fresh rather than trying to resume a partial file.
What if failures happen on every network and browser I try?
Check whether the video itself is still public and downloadable — it may have been made private or deleted since you got the link.
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